The local grocer’s customer circle will be at best within a 20-mile radius. The customers will all be from the neighbourhood and their names will mostly be familiar from having interacted with their families for years. Now, where do the internet and World Wide Web figure in this comfortable environment?
Apart from additional customer service and greater awareness, it will help small groceries tackle big business that have potential to take over the regular customers for bulk orders, leaving them only small over the counter purchases. We discuss 5 ways in which a local grocery store owner will benefit from web development.
1.Addressing the needs of the modern household
Customers are increasingly relying on the internet to perform their chores, and grocery shopping is one of them. Many online shopping portals offer home delivery, at the time convenient for the customer and with fabulous discounts that are not easy to compete with for brick-and-mortar establishments. Simple arrangements such as giving the customer to place their order via the internet so that their shopping is ready for pick-up when they pass the store and offering them a payment gateway for online transaction will save time for the store and offer convenience for the customer.
2.Easy Access to Item Database
Web applications can be used extensively for managing the resources within the store, thus speeding the inventory management process and streamlining it. Open source ERP systems can be fully customized and scaled to the specific business needs. Modern ERP systems such as Alfresco and SalesForce have simple interface that are easy to use and ergonomically designed.
Original Source: 5 Ways Local Grocery Store Benefit from Website Development
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