How IoT and Chatbots will Transform Mobile App Development in 2019

Remember Duolingo? What is the secret of a huge success of this language learning app? The obvious answer is- chatbots. In the recent years, chatbots have scaled new heights in establishing interaction and communication with humans. Customized chatbots are emerging as complementary to humans everywhere. As per the report of Grand View Research, the global chatbot market is expected to cross $1.23 billion by the year 2025.

Another emerging technology is, well, we cannot consider it emerging any more as it has already strengthened position across various industries and cities in a couple of years. Yes, your guess is right! It’s IoT. The Statista report has predicted that the consumer spending on IoT will cross $1494 billion by 2020. From smart city to smart workplace, IoT seems set to rule in the year 2019 and beyond.

In this post, we will see how IoT and chatbots are bringing revolutionary changes in traditional mobile app development services.

Let us start with chatbots.

There is no exaggeration in mentioning that chatbots are ready to perform day-to-day business operations in the near future. For example, many large and mid-size industries have their call centers to get quick feedback and offer a rapid resolution of queries to the existing customers. Now, chatbots can bring automation in the entire process while making it more customer-friendly, engaging, and quick.

Here are the reasons why chatbots are the future of mobile apps.

Ease of installation and integration
Though we can mention a number of reasons why mobile apps should integrate chatbots, here are the two most important ones. Bots can be readily integrated and installed in the custom mobile app solution. The app users can also use the bot straightway to start chatting. There is no need for any additional software to run the bot in your business app.

Original Source: Mobile App Development